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Please read the following notices before sending your inquiries or questions.

  1. Please note that when you use this page to make an inquiry, the terms of use described in "Terms of Use" shall apply, and you shall be deemed to have agreed to the terms of use.
  2. We will not use the information you provide for any purpose other than responding to your inquiry. For more information about our privacy policy, please refer to our Privacy Policy.
  3. Please note that in some cases, information may be disclosed to Nippon Steel Group companies, such as companies handling related products, in order to respond to inquiries.
  4. Depending on the content of your inquiry, it may take a few days to respond. For this reason, we may not be able to respond to your request for a specific date or "urgent" response.
  5. If any of the required fields such as your name, address, or telephone number, are incomplete, there is possibility that we cannot respond accordingly.
  6. We do not respond to slanders, requests for answers to questionnaires or surveys, requests for donations, or inquiries about content not directly related to our groups’ business, nor will we forward emails to the department or group companies in charge.
  7. Please note that we do not respond to any individual comments or requests.
  8. It is prohibited to reprint, describe, or otherwise provide a third party with any part or all of the response from the Company or its group companies to your inquiry without prior written consent of the Company.

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